Privacy Policy

Welcome to Ghost IPTV. We are dedicated to safeguarding your personal details and ensuring your privacy rights. If you have any queries or worries about our policy or how we handle your personal data, please reach out. contact us via WhatsApp.

1. Data We Collect

Personal information is collected from you when you voluntarily register for our IPTV service, express interest in our products and services, or contact us for any reason.

The personal data we collect includes the following items:

• Contact Information: Your email address for account creation and communication.
• Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
• Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

The information we collect or receive is used for the following purposes:

• To provide and manage your account. We use your information to create your account and keep it functional.
• To process transactions. Your data is used to bill you for using our services.
• To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
• To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

The processing of your information relies on these lawful bases:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
• Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal data will be retained only for the duration needed to fulfill the objectives described in this privacy policy, except when legal obligations (like tax, financial, or regulatory requirements) mandate extended storage.

5. Cookies & Tracking Technologies

We might utilize cookies and comparable tracking technologies to collect or retain information. These consist primarily of operational cookies needed for correct website and user portal performance. Advertising tracking cookies are not implemented.

6. Third-Party Services

Third-party vendors, service providers, or agents who perform services for us or on our behalf may receive your data, as they need access to such information to fulfill their responsibilities. Examples include:

• Payment Gateways: To process your payments securely.
• Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

To protect the personal information we process, we have put in place proper technical and organizational security measures. Still, it’s important to note that the internet cannot be guaranteed to be entirely secure.

8. Your Data Protection Rights

Depending on where you are located, you could have specific rights related to your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
• The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

To enforce these rights, kindly contact us via WhatsApp.

9. Children’s Privacy

The use of our service is restricted to those aged 18 and above. We do not knowingly obtain personal details from minors under 18.

10. Contact Us

If you need clarification or wish to share thoughts on this policy, please contact us via WhatsApp.